Delivery & Shipping
Parcels are generally dispatched within 1-3 business days after receipt of payment.
Some of our items are made-to-order and for this reason, we are not able to provide exact shipping dates. You will receive an email notification with an order status update as soon as the parcel has been mailed out.
Local orders will be fulfilled by Singapore Post.
This is fully traceable via this link and the parcel will be delivered to your mailbox. You will receive the tracking number via email once your parcel has been mailed out.
Standard (2 - 3 working days) : $3.80
Express (next day) : $8.00
Free Standard Delivery with purchase of SGD 150 or more.
Self-Collection : Free
From Will & Well's home studio at Bukit Batok.
For self-collection, kindly wait for our team to confirm a day and time with you before coming by.
All uncollected parcels will be returned to Will & Well and re-delivery will be chargeable.
International deliveries will be calculated at checkout and fulfilled by Aramex.
This is fully traceable via this link and you will receive an email update once your order has been shipped.
IMPORTANT: Kindly leave us with your phone number and email address so you will receive notifications regarding your parcel's status.
The customer is responsible for payment of all duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out please email us at email@example.com and we will do our best to resolve the issue.
If your package is lost or stolen we will do everything we can to assist you. However, kindly note that we are no longer responsible for packages once they are in transit.
For information on returns & exchanges, please see here.