Delivery & Exchange

Parcels are generally dispatched within 1-3 working days after receipt of payment. This estimation will differ for made-to-order items.

LOCAL DELIVERY

Standard (2 - 3 working days) : $3.80
Express (next day) : $8.00
Free Standard Delivery with purchase of SGD 150 or more.

All local deliveries are tracked. Kindly refer to the confirmation email for the tracking number.
For queries on shipping, please email us at info@willandwell.com

All uncollected parcels will be returned to Will & Well and re-delivery will be chargeable.

INTERNATIONAL DELIVERY

We are in the process of integrating an auto-calculated check out based on your location.

In the meantime, please contact us at info@willandwell.com to arrange for international delivery.

EXCHANGE/RETURNS

Exchanges/Returns are subject to approval from Will & Well LLP. Kindly email your request to info@willandwell.com.

Items must be in their original condition and internal labels must be intact. You may be required to present the corresponding receipt or e-invoice.
All returns must be done within 30 days of the receipt/e-invoice. Once the request has been approved, you will receive a confirmation email with instructions for the Return/Refund process. Payments to your credit card depend on your bank.